Terms & Conditions

1) BOOKING PROCEDURES

1.1 Booking
For bookings and enquiries please e-mail us at: reservations@pst.com.my

Alternatively, you may contact us on +60 3 2617 2145 OR +6012 3823 830

Office Location:
No. 231 & 233 (Level 3), Jalan Selingsing 7, Taman Niaga Waris, 51200 Kuala Lumpur, Malaysia 

1.2 Reply from theYoloPages, PST Travel
All bookings requested will be replied by email within two (2) Malaysian business days.

2) RATES, PRICES AND VALIDITY

2.1 Currency
All rates are quoted in Malaysian Ringgit (MYR), unless otherwise specified.

2.2 Conversion Rates
Please refer to theYoloPages when making payment for the prevailing market rate.

2.3 Change of Exchange Rates
Should the Malaysian government change its foreign exchange system, theYoloPages reserves the right to change the conversion rate on section 2.20 correspondingly.

2.4 Change of Prices
All prices quoted are correct at the time of printing. In the event a service provider increases its prices to theYoloPages during the course of this contract, theYoloPages reserves the right to increase the prices under this contract.

2.5 Sales and Service Tax (SST)
All prices quoted in this contract are inclusive of Malaysian Sales & Services Tax (SST).

2.6 Validity
All prices on this website are valid for travelling as stated in descriptions.

 

3.1 Tour’s Itinerary
The outline itineraries given are statements of intent rather than promises. Local conditions – weather, events, festivals or a host of other uncontrollable factors can mean a change in the tour itinerary. It is with this in mind that we reserve the right to change any of the listed services and, if necessary, even modify the itinerary itself at short notice. Where this happens, the tour leader/guide/driver will decide the best alternative.

4.2 Closures
We will not be held responsible for any closures or curtailments in circumstances beyond our control. No refunds are provided for route/programme variations.

4.3 Cancellation
We can cancel any tour and excursion we sell without prior notice for reasons such as maintenance, bad weather or insufficient group size. Excursions may also be subject to minimum/maximum numbers of people participating.

4.4 Photographs
The tour descriptions include pictures and activities of wildlife which may be seen during the excursions, but there is no guarantee of sightings due to factors beyond our control, for example: inclement weather.

4.5 Responsibility
We also shall not be held responsible or liable for any loss of or damage to baggage or personal belongings during the tour.

 

5) CANCELLATIONS, PARTIAL CANCELLATIONS, “NO SHOW” AND AMENDMENTS CHARGES

6.1 Services providers such as hotels, carriers, restaurant contractors or any other companies related to the services provided may charge cancellation, amendments and/or no show fees depending on the situation and/or circumstances.
When they levy such charges, these charges will be billed to agent through theYoloPages. theYoloPages cannot be held responsible for charges incurred due to unforeseen circumstances.

 

7) RESPONSIBILITY

7.1 theYoloPages acts only as agents for transportation companies, hotels, car rentals and all other contractors/suppliers and finalizes all arrangements upon the expressed condition that it shall not be liable for any injury, damage, loss, accident, inadvertent errors in booking, delays generally or irregularity which may be occasioned either by reason of any defect in any vehicle, vessel or aircraft or through the acts or defaults, of any company or person engaged in conveying or accommodating passengers or in the carrying out of arrangements of the ground content, tours or otherwise in connection with its operations. To protect you and theYoloPages, we require all clients to be adequately insured against the above-mentioned liabilities.

7.2 theYoloPages will not be responsible for any additional expenses incurred by the client/s as a result of the foregoing causes over which it has no control, such as war, civil disturbance, fire,floods, unusually severe weather, acts of God or Government, broken machinery or equipment required as part of client/s’ itinerary, or unavoidable events that caused the clients’ itinerary unenforceable.

7.3 Descriptions and conditions are correct in the website. theYoloPages reserves the right to alter the itineraries and/or substitute services with or without prior notice as a result of circumstances beyond our control or if it is deemed to be in the best interests of all parties concerned.

7.4 Upon its execution to each party, this website shall become binding and enforceable according to its terms. If more than one party is obligated by any terms stated in this website, those parties shall be jointly and severally liable for the performance of those obligations.

7.5 The terms & conditions here shall be interpreted in accordance with the law of Malaysia as that law is construed and amended from time to time and any action in connection here shall be brought in the Malaysian court having jurisdiction.

7.6 In the unfortunate events where sections 9.10, 9.20 and 9.30 must jointly or separately be observed, theYoloPages shall not be held liable for any liability above and beyond the costs incurred in the provision of the services rendered.

7.7 theYoloPages reserves the right to amend any provisions in this website.

7.8 Commencement of service will signify acceptance of the above conditions and responsibilities outlined.

8) SEVERABILITY

8.1 Any term, condition, stipulation, provision, covenant or undertaking in these General Terms and Conditions which is illegal, void, prohibited or unenforceable shall be ineffective only to the extent of such illegality, voidness, prohibition or unenforced ability without invalidating the whole such term, condition, stipulation, provision, covenant or undertaking or affecting the validity or enforce ability thereof and any such illegality, voidness, prohibition or unenforced ability shall not invalidate or render illegal, void or unenforceable any other term, condition, stipulation, provision, covenant or undertaking herein contains.